Returns & Exchanges
At The Lola Club, we want you to love every piece you purchase. If your selection isn't quite right, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing